However, we do recommend you to register with us and you'll be able to track your orders, review past purchases, save your address and card details so you can check out even faster next time.
Simply follow the 'Forgot your password?’ link on our Sign in page and enter your email address. You’ll then receive an email to reset your password.
Shopping at AND I SAID HI is easy:
Choose a category, material or designer from the top navigation menu or search to explore a specific product.
Once you have found an item, choose your quantity and click on the 'ADD TO CART' button on the product page. Review the items in your shopping cart by clicking the 'CART' link at the top right corner of the page. Click on 'CHECK OUT' to complete your order.
As your purchase will be prepared quickly to be dispatched, please contact us at email@example.com as soon as possible to cancel or make changes to an order. Alternatively, you can send us a message via our contact form.
Unfortunately, we are unable to add items to an existing order but we welcome you to place a new order for any additional pieces.
All earrings are sold as a pair unless the title is stated as Single Piece. Please select '2' for quantity to order a pair.
This is likely because there is only one item left in stock. If you wish to purchase earrings as a pair, please contact us via our contact form, or email us directly at firstname.lastname@example.org, and let us know your name and the preferred product. We will respond to your enquiry within 24 hours.
Find out more about size, fit information and conversion chart here. We also provide detailed measurements for each piece on its product page.
Made-to-order pieces normally take around 2 to 3 weeks to be produced, this only means that your piece is one-of-a-kind and is made especially for you.
Further information about made-to-order pieces can be found here.
Fine jewelry is used to describe jewelry made of solid gold, sterling silver, platinum, and/or other precious metals. This kind of jewelry also often uses genuine precious gemstones like real diamonds, rubies, sapphires, etc;
Semi-fine jewelry is the category that bridges the gap between fine jewelry and fashion jewelry. Semi-fine jewelry is typically characterized as being gold plated, gold vermeil (a thicker gold plating) or gold fill jewelry;
Fashion jewelry is typically made with non-precious stones and metals such as brass, bronze and copper.
Shipping, Taxes & Duties
Yes, we ship worldwide.
We provide free shipping on all orders within Australia. Further information on shipping fees can be found here.
Once your order details are confirmed, your item will be carefully prepared, packed and sent on its way within 2 business days. Delivery will normally take 1 to 5 business days after dispatch, depending on your location. Find out more about delivery dates here.
A shipping confirmation email with tracking information will be sent to you once the order is dispatched for shipping.
We ship with Australia post domestically and internationally.
Depending on the products you purchase, your country’s customs agency may determine you owe a duty or tax.
Please note that when you place an order outside of Australia, taxes and duties may apply when the product(s) arrives in your country of destination.
The original delivery cost won’t be included in your refund.
If you need to pay for taxes and duties upon arrival of the order, taxes and duties are non-refundable through AND I SAID HI.
You may be able to recover these by contacting your local customs office directly.
Product availability & authenticity
We aim to provide a fair opportunity for all our customers to shop our one-of-a-kind jewelry pieces. Unfortunately reservations are unavailable.
Simply drop us a line via our contact form, or email us directly at email@example.com, and let us know your name and the preferred product. We will respond to your enquiry within 24 hours.
Please subscribe to our mailing list to receive the latest information about restocking, early sale events, new arrivals, exclusive offers and many more. We cannot wait to show you what we have to offer!
Our offering is expertly and thoughtfully curated from the best jewelry boutiques around the globe and we guarantee all items are authentic.
We are always here to help! You can contact us through our contact form, or email us at firstname.lastname@example.org. We will respond to your enquiry within 24 hours.